The KPH Difference
Our performance will be superior to other Hospitality Management companies for the following reasons:
- We are owners. We have extensive experience managing multiple properties in our careers and have a balanced approach to improve service, team loyalty and return on investment.
- Simply put, our philosophy is to drive revenues. We will strive to enhance the asset’s current position in the marketplace, as well as seek to drive both occupancy and rate through relationship building, increased marketing efforts and more business development.
- We will ensure brand standards are monitored and followed and any new standards are implemented in a cost effective and expeditious manner.
- We are a small Hospitality Management company that is not burdened by large overhead budgets and “silos” of decision making. We are very entrepreneurial in our strategies and are able to react quickly when decisions need to be made. The strategies we put into place are based on providing long term solutions that are effective.
- We make the community a better place to visit and to live. Our hotels will enhance their operations through active community involvement and assistance with causes.
- We expect and establish a culture of team work and pride from the associates in order to provide a high level of friendly service, clean rooms and a unique hotel experience that not only meets but exceeds our guest’s expectations.
- We have a team of consultants and contacts that are ready, willing and able to assist in the transition and review of the operations in all departments. By having this network of professionals, we can engage the right experts at the right time to grow and assist the properties.
- Financial results. All revenue areas are evaluated for enhancements. All expenses are reviewed line by line to ensure costs are appropriate without affecting guest service, brand standards and keeping the asset in a show ready state.
When to choose Key Performance Hospitality Management?
NOW is the time to choose Key Performance Hospitality Management as your Management Company. You will not find a company that has the passion for excellence and integrity that we do combined with an entrepreneurial spirit that is guest, community and associate focused.